Ama Shop It Privacy Notice

1. About this Notice

At Ama Shop It, we value the privacy of our customers and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your personal information when you visit or interact with our website or mobile application.

2. Who We Are

Ama Shop It is an innovative Nigerian e-commerce platform that connects buyers and sellers. We offer personalized orders, social commerce, and installment payment options, creating a flexible and inclusive shopping experience. This policy outlines how we manage your personal data as the controller when you use our services.

3. The Data We Collect

We collect both personal and non-personal data to provide you with tailored products and services.

Personal Data: Information that identifies you directly or indirectly, including:

• Identity Information: Name, age, gender, date of birth.
• Contact Information: Phone number, email address, delivery address.
• Financial Information: Payment details (e.g., credit card information).
• Transaction Information: Purchase history and order details.
• Login Information: Usernames, passwords.
• Responses to online surveys or questionnaires
• Competition entries and marketing preferences

Non-Personal Data: Usage data and technical information collected automatically, including:

• Device Information: Device type, operating system.
• Online Activity: Browsing habits, product views, purchase behavior.
• Geolocation Data: For personalized services and fraud detection.

4. Cookies and Other Identifiers
A cookie is a small file placed on your device that helps us distinguish you from other users, enhancing your browsing experience. For more information about cookies, please read our Cookie Notice.

5. How We Use Your Data
We use your data to provide, develop, and improve our products and services:

• Account Registration and Management: Creating and managing your account, allowing access to your purchase history, preferences, and saved items.
• Order Fulfillment: Processing and delivering orders, including communication on order status and delivery updates.
• Personalized Experience: Recommending products and services based on your browsing and shopping behavior.
• Marketing: Sending you promotional materials and offers tailored to your interests.
• Improving Services: Conducting analysis and research to enhance our offerings and improve the customer experience.
• Security and Fraud Prevention: Detecting and preventing fraud and complying with legal obligations.

6. Legal Basis for Processing Personal Data
We process your personal data under the following lawful bases:

• Performance of a Contract: To process your orders, manage your account, and deliver services.
• Consent: For marketing communications and when processing sensitive data.
• Legitimate Interest: To improve our website, fraud prevention, and business analysis.
• Compliance with Legal Obligations: Where required by law (e.g., tax regulations, anti-fraud measures).

7. How We Share Your Personal Data
We may share your personal data with trusted third parties in the following circumstances:

• Service Providers: Including payment processors, delivery partners, and cloud service providers.
• Business Transactions: In the case of a merger, acquisition, or asset sale.
• Legal Obligations: To comply with applicable laws or in response to legal processes (e.g., law enforcement).

We ensure all third parties follow strict data protection guidelines and do not misuse your data.

8. International Transfers
In some cases, your data may be transferred to and stored outside of Nigeria, including in countries that may not provide the same level of data protection. When transferring data internationally, we implement Standard Contractual Clauses (SCCs) or other lawful mechanisms to ensure your data is protected ONLY if you agree to the terms and conditions.

9. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example, we keep your transaction data for compliance with legal reporting obligations.

10. Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, and loss, including:

• Encryption: Using SSL encryption to secure data transmitted via our website.
• Access Controls: Limiting access to personal data only to those employees and third parties who need it for business operations.
• Monitoring: Regularly monitoring our systems for potential vulnerabilities.

11. Your Legal Rights
As a user, you have the following rights regarding your personal data:

• Right to Access: Request access to your data.
• Right to Correct: Rectify any inaccurate or incomplete data.
• Right to Delete: Request deletion of your data in certain circumstances.
• Right to Object: Withdraw consent for marketing communications or object to data processing for specific purposes.

To exercise these rights, please contact our Data Privacy Officer at IT@amashopit.com

12. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your browsing experience and provide personalized content. For more details, please refer to our Cookie Policy.

13. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We encourage you to review this page regularly. The updated version will be effective as of the published date.

14. Contact Us
If you have any questions or concerns about how we handle your personal data, please contact us at IT@amashopit.com

15. Related Practices and Information

• Cookie Notice
• Terms and Conditions